Automotive Careers Griffith NSW | Lanhams Motor Group

Lanhams Motor Group provides a variety of fantastic career opportunities across the business.

Be a part of our award-winning, multi brand dealership where you will become part of a team that has been a success story for more than 85 years. Since 1937, our company has helped thousands of clients make the best most informed motoring choice.

Our dealership prides itself on the tenure of its employees and strives to continually support and engage staff development throughout their career.

Current Vacancies

TOW TRUCK OPERATOR

Location: 1 Ebert St Griffith

Hours: 38 per week plus overtime when required.

Reports to: Service Manager

Remuneration: Depending on qualifications and experience

POSITION SUMMARY:

Lanhams Motor Group are your authorised NRMA Agent. A great opportunity has become available to join our team as a Tow Truck Operator. This is an important role in supporting NRMA members across the local area by helping to keep them safe and moving.  You will be on the frontline providing towing assistance.

KEY RESPONSIBILITIES

• Responding to road service calls, loading, transporting and unloading vehicles. Doing so in in a professional manner while adhering to all road rules. 
• Helping to represent the Lanhams Motor Group & NRMA brand by understanding the needs of the customer and demonstrating customer-first service solutions.
• Utilising your towing and transportation expertise to analyse the vehicle breakdown position and identify the most appropriate action to recover, secure and transport the vehicle according with safety standards and tow truck regulations.
• Ensure clear and appropriate communication with members, ensuring member safety and excellent customer service at all stages during the recovery process.
• Maintain tools, uniforms and equipment so that presentation is kept to a high standard and in a serviceable condition.
• Actively contribute to working groups, toolbox talks, trials and committees to enhance operations.
• When not on tow jobs, assist in the workshop picking up and delivering customers or their cars when required. Cleaning workshop and vehicles.
• Check out a video of the day in the life of an NRMA towie below!

 CRITERIA:

To be successful in this role, applicants :

• A full valid NSW Medium Rigid Driver’s License (or higher)  
• A valid Tow Truck Driver’s Certificate or be eligible to obtain one prior to commencement. (How to apply)
• Flexibility to work on a rotating roster over a 7-day week (including public holidays) – for 12-hour shifts
• Exceptional customer service skills and demonstrated experience to work effectively across diverse communities.     
• Knowledge and understanding of safe work practices with the ability to follow safe work procedures to ensure the highest level of safety is maintained.
• Excellent communication and active listening skills.     
• A strong team player with a flexible and robust attitude, together with a positive mindset. 
• An ability to adapt to change and work within new and changing parameters. 
• A passion for transportation, cars or trucking and/or relevant experience in the industry is desirable.
• This position will be based out of our Griffith Service Department. 

 Apply now & join our team!

If this role interests you, you meet the criteria and have a drive to succeed, please forward your resume to craigo@lanhams.com.au or drop your resume off to our showroom. 1 Ebert Street Griffith.